Legal
Privacy Policy
Effective Date: [Insert Date - to be filled before going live]
Business: TheraShine Wellness, Shop No. 2, Building 6, Waldorf Shopping Complex, Hiranandani Estate, Thane West, Maharashtra 400607
1. Information We Collect
When you interact with TheraShine Wellness through our website, appointment booking system or communication channels, we may collect the following information:
- Full name
- Mobile number
- Email address
- Appointment preferences and service history
- Health and treatment-related information provided voluntarily during consultations
- Website usage data collected through cookies and analytics tools
- Communication records including WhatsApp messages and emails
2. How We Use Your Information
The information collected is used exclusively for:
- Scheduling and managing appointments
- Providing and improving our services
- Sending appointment reminders and follow-up communications
- Communicating offers, updates and promotional content (with your consent)
- Responding to enquiries and customer support requests
- Complying with applicable legal and regulatory obligations
3. Data Sharing
TheraShine Wellness does not sell, trade or rent your personal information to any third party. We may share data with trusted service providers (such as appointment management systems or payment processors) who assist us in operating our services, under strict confidentiality obligations.
4. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure or misuse. However, no data transmission over the internet or electronic storage system is completely secure.
5. Your Rights
You have the right to access, correct or request deletion of your personal information held by us. To exercise these rights, please contact us at hello@therashinewellness.in.
6. WhatsApp Communication
By sharing your mobile number with us, you consent to receiving service-related and promotional communications via WhatsApp. You may opt out at any time by informing us in writing.
7. Cookies
Our website uses cookies to improve user experience and collect analytics data. Please refer to our Cookie Policy for details.
8. Governing Law
This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and applicable rules thereunder.
9. Contact
For any privacy-related queries, please contact: hello@therashinewellness.in